Bangkok Airways Reviews

I had a small issue with my booking on bangkokair.com, so I reached out to customer support. I was surprised by how quickly they got back to me, and they made the whole thing really easy to sort out. The person helping me was polite, clear, and patient, even when I asked a few simple questions. I really appreciated the help and was thankful they handled it so smoothly. I’d definitely use them again

I booked through bangkokair.com and, yeah, the fare was clear the whole time. Taxes and fees were shown before I paid, so there wasn’t that annoying last-minute surprise at checkout. Just felt easy and straightforward, which I appreciated.

Booking went through in the end, but it was kind of slow and a little confusing at first. I was getting annoyed for a minute, but once I figured out where everything was, it was fine. Not the smoothest experience, but it worked.

I emailed Bangkok Airways with a question about my booking, they got back to me faster than I thought they would. The reply was clear, clear enough to actually answer what I asked, and it didn’t feel like one of those copy-paste messages.

I had one little follow-up after that, and they handled it without making it a whole thing. Simple, simple and no fuss. Overall, good support, and it definitely made me feel a bit less stressed about the trip.

The legroom on my Bangkok Airways flight was really good. Better than I expected. Super comfy trip

I had to cancel my flight last minute, and it wasn’t as stressful as I thought it would be. I did have to wait a little while to hear back, but once they replied, the email laid out the refund details clearly enough. I also got the receipt/info I needed for my records, which was helpful. Not a perfect process, but overall it was handled okay

I booked through bangkokair.com, and the flight was a bit better than I was expecting. The seat felt soft to me, and there seemed to be decent leg room, though maybe I was just lucky with where I was sitting.

I didn’t feel all cramped up like I have on some other airlines, which was nice. My knees weren’t bumping the seat in front of me, and I could actually sit back comfortably. I’d probably fly with them again

I took this flight after rushing around all morning and just wanted to sit down and not think for a bit. The cabin crew were really nice and friendly, which made the whole trip feel more relaxed. The food came out quick enough too, so I wasn’t sitting there getting hungry and staring at the cart the whole time. Overall, good experience.

Had to cancel my order. Was expecting the usual back and forth, honestly. But nope. The refund got sorted faster than I thought it would, and there wasn’t any drama around it. Relieved, happy with how it went.

I’ve been using their FlyerBonus program for a bit, and the points don’t add up to nothing, they actually build fast if you’re flying often. I even got lounge access once, which was a nice bonus. The website ain’t always the quickest and can be a little slow sometimes, but overall the perks make it worth dealing with.

I booked my Samui connection through bangkokair.com with a stop in Bangkok, and it was painless. The website was straightforward enough, and my tickets showed up quickly, which is always a relief when you’re trying to make sure everything is actually confirmed.

Once I got to the airport, the transfer signs were easy to follow and the staff helped point me in the right direction. The only downside was that my first flight landed a bit late, so the connection felt tighter than I would’ve liked, cue me speed-walking a little dramatically through the airport. I made it in the end, though, so all good.

The cabin crew were really polite and stayed calm the whole flight, which I appreciated. I did get frustrated with the waiting around, but once I needed help with my bag they were quick to step in. Overall, I felt well looked after

I was a little anxious about timing, but the flight took off right on schedule, which was such a relief. Then I got even happier when we landed a bit early too. Simple trip, but it really made the day feel easier.

Just a quick heads-up for anyone stressing about getting help at the airport: the staff I dealt with were genuinely helpful and made things a lot easier than I expected.

I booked through bangkokair.com and, the price felt fair for what I got. The site was easy enough to use, no real hassle there. The flight itself was comfy too, which is always a relief. So yeah, thinking about it, I’d say it was worth the money

Had a problem and, yeah, it wasn’t fixed straight away. Took some back and forth and a bit of waiting around, but in the end they did sort it out, so fair enough.

I like using bangkokair.com when I’m looking around for flights in Thailand. It shows plenty of routes, even to smaller places, so I found options for Samui and Chiang Mai easily without having to search about on a bunch of different sites.

The baggage allowance was fine. Like, for once I didn’t feel like I had to do mental gymnastics at the counter or panic about every extra item in my bag. It was reasonable, which is sadly not always the case these days. So yeah, no complaints there.

I called bangkokair.com the other day because I had messed up the date on my booking, and I was already a bit stressed since I was trying to sort it out between errands. The staff picked up quickly, which was a nice surprise, and she explained everything in a clear and calm way. She helped me change my flight without making the whole thing feel complicated. Overall, really good service, polite, patient, and easy to talk to on the phone.

No issues at all, my luggage was handled well and came out really quickly. Smooth experience, don’t you think?